CartHook: Lead Quality Assurance Engineer

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CartHook: Lead Quality Assurance Engineer

Job Description

? Parental Leave
? Insurance Coverage
? 5 Years of Experience
? Flexible Time Off Policy
? Professional Development
? Anywhere in the World (Europe Ideal)

CartHook is the leading checkout and upsell platform for Shopify brands, and we’re growing. To date, our customers have processed over a billion dollars through CartHook and, as we pursue our mission to help eCommerce merchants thrive, we have some big plans for expansion. That’s where you come in.

We are a group of people who give a damn. We believe in doing what’s right and speaking up, even when it’s difficult. We pursue success, humbly.

We work on two continents, with offices in Portland, Oregon, and Ljubljana, Slovenia. However, we’re growing our remote teams, so you can live and work just about wherever you want, as long as it meets any role-specific location or time zone requirements (which are outlined below). Just make sure you have a reliable internet connection.

We bridge time zones and distance with thorough and transparent communication, and processes designed to empower and support each other. We’re a company of people from a variety of backgrounds, with a range of perspectives, which makes us stronger. We frequently work in cross-functional teams, and you’ll get to work with awesome people in all different roles in the company. We leave our egos at the door and value input and ideas from everyone at the company.

Live Where You Want

We’re a hybrid of co-located and distributed teams, so you can live and work just about wherever you want.

No Crazy Hours

We’re all adults and we trust each other to manage our time appropriately. There’s no need to punch a clock, or ask for permission to take off early one afternoon to go see the doctor. We look at what you accomplish, not how long you are in front of a computer. We work hard and smart, but we’re in this for the long haul.

Responsible Time Off

We want you to take time off; it makes you happier, healthier, and more productive. In fact, we have an unlimited time-off policy, plus two mandatory weeks for a holiday break in December/January. It’s important you take the time you need, whether you’re caring for your health, the health of a family member, or going on vacation. (We look forward to seeing pictures of your trip in #the-pub Slack channel!) Be mindful of Black Friday through Cyber Monday. That’s our merchants’ busiest time of the year, and we need all-hands-on-deck just in case.

Grow and Learn

We aren’t satisfied with what we already know; we want to learn more and we want you to as well. Think conferences (when those are a thing again), online courses and resources, and dedicated time away to learn something new…it’s up to you and your manager. Let us know what you need.

Benefits

Insurance coverage: For our U.S. employees, we offer health, dental, and vision insurance. We cover 100% of your medical and dental premiums and 75% for vision. We also cover a percentage of the premiums for dependents. If our default plan isn’t right for you, there are other options available to fit your needs.

Parental leave: All parents who welcome a new child by birth, surrogacy, foster, or adoption are eligible to take 8 weeks of paid leave. All birth mothers are eligible for an additional 8 weeks of paid leave. New mothers will be able to have a flexible, soft re-entry coming back to work.

401k Plan: Employees are eligible for a 401k plan provided by Guideline and integrated into our payroll system. Plans are funded by the employee.

As a Lead QA Engineer, you will be responsible for designing and implementing tests, debugging, and defining corrective actions, and making our stack regression proof. You will also be responsible to work close with engineers to make sure releases and product launches of our platform run smoothly and meet the requirements of the Product. Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards, and also work close with the management/exec teams in implementing Quality Assurance strategies.

This is a full-time, fully remote role. Ideally, you are located in a European timezone, but we are open to other timezones on a case by case basis

  • Minimum 5 years of experience in software QA roles, optimally Saas in Ecommerce
  • Advanced knowledge of software QA methodologies, tools, and processes
  • Experience in writing clear, concise, and comprehensive test plans and test cases
  • Hands-on experience with automated testing tools
  • Exceptional attention to detail
  • Excellent analytical and problem-solving skills
  • Willing to help your teammates, share your knowledge with them, and learn from them
  • Open to receiving constructive feedback and turning it into process improvements
  • Automation testing experience (Cypress, Selenium, or similar testing automation framework)
  • Ecommerce knowledge
  • Scrum and agile development
  • AWS Knowledge
  • Experience with high-performance systems

So, are you game? If yes, let’s talk!

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