(Hebrew) Customer Support Consultant

#remote #customer #service #job

Job Title: (Hebrew) Customer Support Consultant

Description

SupportYourApp


Today

03/21/2021 05:39:37

Job type: Full-time

Remote (Anywhere)

Hiring from: Anywhere

Category: Customer Service


Interested in Software, Hardware and SaaS products?

Join our SupportYourApp team as a Customer Support Consultant and provide high-level quality support for famous IT-companies from all over the world.

All you need is:

  • Advanced Hebrew and B1 English
  • Analytical & Research Skills
  • Customer oriented and responsible attitude
  • Passion for work during nights

Will be a great plus:

  • Experience with CRM systems
  • Technical background
  • Experience with native speakers
  • International exchange programs participation
  • Customer service skills and experience

What You’ll Be Doing:

  • Resolving basic to complex support issues for customer inquiries received via omni-channel support (emails, live chat, and calls)
  • Becoming a product expert and providing documentation updates to our knowledge base
  • Ensuring customers’ satisfaction
  • Communicating with developers from various IT-companies

We offer you:

  • Flexible schedule
  • Option to work remotely
  • Competitive compensation in USD (Financial and professional growth)
  • Paid intensive training and trial period
  • Great management with no bureaucracy
  • Good bonuses for referring friends (referral program)
  • SupportYourApp Medical Policy

Who are we?

We are SupportYourApp, leading customer support outsourcing company. We work with 25 countries and provide BPO solutions to IT companies in 31 languages. There are amazing startups as well as leaders of IT industry among our clients.

Grab your chance to join them, and send us your CV in English pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: Anywhere.

Please mention that you come from Remotive when applying for this job.

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