As a Senior Data Analyst, you will help us create an engaging product that improves the health outcomes of our users. In this role, you will use in-depth analysis and governance of business intelligence, to enable and drive our product managers and marketing team to improve the user experience and engagement on our platform. People […]
Responsibilities Identify and assess clients’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; […]