We have a number of opportunities to join our new graduate program.  The program aspires to be a leading graduate program for Customer Success with a robust and advanced learning path that will produce highly skilled and diverse employees in order to sustain and grow the future of our business.  With a 2-year rotation through Consulting Services, Education and Application Managed Service the successful candidates will get exposure to some of the most talented people BMC have.  The role is focused on technology and learning the BMC products including all the necessary soft skills to be a well-rounded consultant.  During the program there will be opportunities to work on projects and services to put into practice all you have learned.  Some of the key highlights of the program.
  • Access to thought leaders and industry experts
  • Assigning you a mentor to help you grow your career within BMC
  • Assigning a Subject Matter Expert to support your learning journey
  • Giving you unrivalled, world class training on BMC products and services and other soft skills training required to be successful
  • Giving you a platform to develop both professionally and personally
  • Being a part of a proven industry professional team
Excellent communication skills are essential, along with a friendly nature and personality for this customer facing role. Initially you’ll be expected to train and work in our team that supports our customers in the use of our products. This will give you the opportunity to talk about the BMC solutions with confidence in front of the customers.

To become a successful Associate Consultant at BMC, you’ll need:

  • Bachelor’s degree in computer science, information systems, or data processing or demonstration of equivalent knowledge
  • Working knowledge of Microsoft Office programs
  • Good communication skills (both verbal and nonverbal) with fluency in English
  • Written and verbal communication skills for project team engagement – intermediate level
  • Prioritization / Management time to deliver on assigned deliverables and project schedule – intermediate level

It would be nice if you have experience of or a passion for (but not necessary):

  • Understanding of different software development methodologies (Waterfall, Agile, etc.)
  • Understanding of project management methodology
  • Basic knowledge of programming/scripting – Shell scripting, Batch programming, Python, Java, HTML, C, C++, Regina REXX, etc.
  • Understanding of databases – Oracle / SQL Server
  • Understanding of Operating systems – Linux, Unix, Windows OR z/OS (Mainframe)
  • Any mainframe experience or knowledge of z/OS, JCL, Cobol, TSO, ISPF, REXX etc.
  • Any previous technical experience
  • Any prior experience with SaaS applications

By the end of the program, you will have been shown how to;

  • Understand and articulate how the BMC solutions align to the Customer’s needs.
  • Receive positive customer feedback
  • Communicate effectively and clearly
  • Escalate appropriately for issues impacting project delivery or Customer satisfaction, following process and policy.
  • Build and maintain strong relationships with internal and external key stakeholders.
  • Continuously improve their own skills and proactively seek new learning and engagement opportunities.

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