Call Center Agent – Remote

  • Location:
  • Salary:
    $11 - $13 / Per Hour
  • Job type:
    Full-Time
  • Posted:
    2 weeks ago
  • Category:
    Remote Customer Service Jobs
  • Deadline:
    October 10, 2020

#remote #customer #service #jobs

Company: Leading Edge Connections LLC

About Leading Edge Connections:

Leading Edge Connections, LLC. (LEC) is a full-service virtual Contact Center Solutions company built for the NOW! LEC transforms business from the “new normal” to Exceptional. We are in the experience business so we create exceptional experiences! LEC provides a new way to leverage technology, a new way to experience employment, a new type of client relationship, and a culture that truly is *FOR The People.*

The LEC Remote Call Center Agent supports customers by successfully completing the LEC call protocols and processes to drive Key Performance Indicators for the overall success of the project or campaign. It’s really that simple! You’re the front line of support for clients and customers to help ensure an optimal experience by all. It’s time to have fun and make money!

NO SALES CALLS!!!!! You will be making survey calls, political, and get out the vote calls.

Job Requirements:

  • Excellent phone skills, a QUIET workspace, and professionalism are a must.
  • You are required to have a quiet workspace to make calls
  • High-speed internet with a stable connection. (Cable, Fiber or DSL) & the ability to pass an internet speed test. http://speedtest.dialctc.com/ and submit a picture of your screen.
  • Ethernet connection to the computer (Not wifi)
  • Windows 7, 8 or 10. *
  • Dual-core CPU or better with at least 8GB RAM.
  • A computer headset with a microphone
  • We do not support iPads or Chromebooks at this time
  • Must reside in the United States

Schedules: We are offering a flex scheduling but do require a minimum of 35 hours per week.

COVID-19 considerations:

We are responding to COVID-19 by offering fully remote positions.

Job Types: Full-time, Contract

Pay: $11.00 – $13.00 per hour

Benefits:

  • Flexible schedule

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends

Experience:

  • Call Center: 1 year (Required)
  • remote: 1 year (Preferred)

Contract Length:

  • More than 1 year

Work Location:

  • Fully Remote

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants under 18 years old, provided it is legally allowed for the job and location
  • Open to applicants who do not have a high school diploma/GED
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company’s website:

  • https://www.lec4you.com/

Company’s Facebook page:

  • https://www.facebook.com/leadingedgeconnections

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