#remote #customer #service #jobs
Company: Wheels Labs
Customer Service Associate (Remote)
Wheels is a last-mile, shared electric vehicle platform, changing the current landscape in dockless mobility. Our innovative products revolutionize transportation by providing a fun, comfortable, and environmentally friendly ride to reach your destination. Wheels is headquartered in West Hollywood, CA, and is active in cities across the world.
About the role:
This role is for a remote Customer Service Associate on the east coast. Your role will involve addressing customer support questions and issues in a fast and friendly way, and requires attention to detail as you utilize multiple tools to solve problems. The Support Agent will also interact with our Ops teams to coordinate customer requests with efforts on the ground, and relaying customer feedback to help improve the overall operation.
What You’ll Do:
What You’ll Need:
What We Offer:
At Wheels, we strive to build a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company but as individuals. Wheels is an Equal Opportunity Employer.