Remote Customer Operations Manager

  • Location:
    Anywhere Anywhere Anywhere Anywhere
  • Salary:
    negotiable
  • Job type:
    Part-time
  • Posted:
    2 weeks ago
  • Category:
    Remote Customer Service Jobs
  • Deadline:
    February 9, 2020

Remote Customer Operations Manager

#Remote #Customer #Operations #Manager

Company: Daiwa House Group

We require skilled Customer Operations Manager/Administrators that can manage our database of over 1000 -2000 clientele. This Project is basically for North America (United State of America and Canada) residents and it’s a part-time/full-time basis for interested individuals who are ready to advance their career and take up a new opportunity. This offer is a completely remote job. More details will be provided upon indicating interest

Duties & Responsibilities:

! Communicate in writing via email and chat to ensure all customers have a positive experience with us.

! Establishes, organizes and maintains confidential customer information in global Service Management and CRM/IFS Sales databases

! Meet daily, weekly and monthly goals within an established period

! Resolution of customer issues related to past due debt collections

! Make outbound and receive inbound calls to communicate with borrowers in regards to late or past-due accounts

! Problem solve with past-due customers to bring accounts current through payment negotiations

! Contact consumers by phone to resolve the outstanding balance owed

! Maintain a high level of customer service

! The ability to handle multiple projects and tasks at the same time

! Great attention to detail and are highly organized

! The ability to articulate themselves professionally Excellent written and spoken English

Qualification:

Excellent communication and listening skills
Ability to negotiate and be assertive and professional at all time
General computer knowledge and typing skills
Capability to adhere to schedule requirements

Salary: $3000 Monthly

Application Link: [email protected]

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