Salesforce Administrator – Remote Position

  • Location:
  • Salary:
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
    Remote Marketing Jobs
  • Deadline:
    November 6, 2020

#remote #marketing #jobs

Company: Patron Technology

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This is a remote position!


Patron Technology enables live event organizers to create better, more customized experiences for their ticket buyers and deeper, more profitable relationships with their sponsors through an integrated, industry-leading event technology solution. Event organizers of different sizes and across different segments use Patron Technology for ticketing, marketing, fan engagement, CRM, logistics and data management.

Sounds interesting? Let’s talk.


Patron Technology is actively seeking a Salesfore Administrator who will be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

The Salesforce Administrator will lead the ongoing development of our primary environment, and will coordinate data transfers between our primary environment and a separate brand-specific environment. The administrator will have a record of success in improving processes and adoption, ideally using the platform.

Reporting directly to the VP of Sales Operations, the administrator will work closely with department leaders, users, and fellow administrators across Patron Technology brands to identify, develop, and deploy new business processes, including Operations, Sales, Customer Service, Product Development, and Executive functions. This role is part technical project coordinator, part administrator, and part Salesforce analyst.


  • Serve as primary system administrator for Patron Technology’s main environment with 20+ users
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Handle data feeds and other integration
  • Run regular data transfers between separate Salesforce instances
  • Coordinate the evaluation, scope and completion of new development requests
  • Work with our institutional management team to establish suitable processes to support

administrative, development, and change management activities * Assist in training of new users, and grow the skill set across the organization

  • Effectively act as the liaison between our users, vendors and the application

development teams * Work independently with members of the user community to define and document development requirements

  • Document changes to the Salesforce environment as they’re made

You’ll excel in this job if you have the following skills:

  • Excellent project management skills and a positive attitude
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests,

and coordinate with colleagues laterally and upwards * Creative and analytical thinking with effective problem-solving skills

  • Demonstrate ability to engage colleagues and get consensus for changes at all levels of

the organization * Ability to critically evaluate and synthesize information, reconcile conflicts, and

distinguish user requests from the underlying true needs * Ability to assess the impact of new requirements on and all upstream

and downstream applications, systems and process


  • Admin (ADM201 and ADM211) certifications, or a plan to become ADM201 certified within the next 90 days (additional certifications are nice, but not required)
  • Designing and implementing new processes and facilitating user adoption
  • Successfully driving projects to completion
  • Understanding and articulating complex requirements

Ideally, you already have experience that correlates to most of the following:

  • Two or more years of experience as a administrator
  • Experience administering Salesforce Communities
  • Clear understanding of standards and functionality
  • Building custom objects, formula fields, workflows, custom views, and other content of

intermediate complexity * Strong data management abilities, including experience with Microsoft Excel formulas

and macros


For more information on Patron Technology’s solutions visit our website at

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