Product Training Developer – Contractor (Remote)

Veeva Systems

  • Charlotte, NC


  • Contract

  • Full-time

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

The Role

The Training Content Developer will be responsible for the creation of product training materials (presentation content, graphics, labs, trainer delivery notes, job aids, and assessment questions) that enable customers, partners, and employees to effectively use, administer, and configure Veeva products.

What You’ll Do

Work under the direction of the curriculum manager and assigned Subject Matter Experts to shape role based, training materials.

Given course objectives, product use cases, and technical resources (product documentation, presentations, and videos), create immersive, learner centric courses that achieve the stated objectives.

Work both independently and cross-functionally with subject matter experts to shape effective instructional content using realistic business examples and appropriate hands on activities.

Reverse engineer internal content (presentations, webinars, documentation) into instructional content.

Create validation activities to measure learning attainment of course objectives.

Requirements

Bachelor’s Degree in Technical Communications, English, Education, Computer Science, Instructional Design or equivalent. A Master’s Degree in Instructional Design or a related field is desirable.

3 – 5 years experience designing and developing software related courses

Excellent analytical and writing skills with a demonstrated aptitude for creating instructional content for both a technical audience and a business user audience.

Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable.

Detail oriented

Note – Candidates must be able to meet the following vetting criteria for categorization as a independent contractor:

Have a federal tax ID for your business, or a city or county tax registration certificate (aka a business license).

Hold yourself out to other employers as being available to perform work and advertise your availability to take on projects. Evidence such as a business card/Facebook page/ LinkedIn page/ other social media site that advertises your services to other parties will be required as proof.

Control the manner and method of your work to perform client services (e.g. control your own time and determine the methods you use).

Provide your own tools and facilities/place to perform the services

Incur expenses in the performance of the services (e.g. your own ISP provider/software licenses/etc.)

Nice to Have

Graphic design skills

Assessment writing experience

Background in Life Sciences and/or the SaaS domain

Experience with Veeva products

Perks & Benefits

Flexible PTO

Allocations for continuous learning & development

Health & wellness programs

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

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