Jump

About the Company

Hello there! We’re Jump, AI for Financial Advisors. We’re growing really fast, all real revenue backed, our customers love us and our product.

Our Culture
We work really hard and move really fast
We have an extremely high hiring bar
Leadership is obsessed with moving everything out of your way that is slowing you down
We are a family-friendly company. The founders have 13 kids among the three of them. We don’t work extremely long hours and we believe your family comes first.
No jerks. We hire for kindness and encourage kindness.
Every engineer is full-stack. You own a customer’s problem top to bottom, from Terraform to Elixir to HTML/CSS and you’re never blocked on anyone else.

Engineering Leadership Principles
These are our engineering leadership principles. As engineering leaders, we strive to live these principles and expect others to hold us accountable.

Manage the work, not people. Great leadership is presence, not absence. (Brian Chesky)
Be genuinely interested and have organic 1:1s as needed
Have a ruthlessly high bar when hiring & then lots of slack and patience once hired
Have extremely high expectations of everyone & tons empathy at helping them meet them
Set the pace. Be more than what you expect of others.
Communicate a 40-hr work week expectation. Part of our desired impact is success in our teammates personal lives.
Be direct and immediate with feedback. A teammate should never wonder where they stand. If you haven’t shared concerns, they can know with certainty you do not have any.
Full transparency, nothing hidden, no ulterior motives, no gossip, no politics, no drama
Praise frequently, publicly & genuinely. Make sure good work is always recognized.
Servant leadership. Help with the dirty work & the hard, tedious jobs.
No one is disposable. If you work at Jump, you’re amazing enough to work at a lot of great places. We are lucky to have you, you were not easy to find and you are not easy to replace.
Be good at what you do so people learn to trust your judgement and opinion. This trust is built over months and destroyed in an instant.
High trust, high autonomy & low process. Have a protected plan B & C in case people make mistakes.
The best ideas always win